Reference

How we handle your privacy at bradertoto

Your account information, payment details and gaming activity stay encrypted and protected every time you log in.

Account encryptionPayment securityData retention clarity
bradertoto How we handle your privacy at bradertoto
POLICY QUESTIONS

How to reach us about your privacy

Team online

Live chat

Open a ticket in the lobby Help section 24/7. We respond to privacy questions—account access requests, data deletion, cookie settings—within one business day.

Email support

Send privacy inquiries to [email protected]. Include your account username and the specific data concern. We confirm receipt and reply with next steps within 48 hours.

Account settings

Log in and go to Settings > Privacy & Data to review what we hold, adjust cookie consent and request a full data export in portable format.

DATA SAFETY INSIDE

How we keep your privacy strong

Encryption always on

Every login, deposit and withdrawal passes through TLS 1.2+ encryption. Your DANA, OVO, GoPay and QRIS credentials never appear in plain text in our database or logs.

Cookie transparency

We use session cookies to hold your login state and analytical cookies to count visits. Reject non-essential cookies on first load; preferences save for 12 months so you don't see the banner again.

Account verification

Before we process your first withdrawal, we confirm your identity through your email and phone number. Multi-factor login is optional but recommended in Settings under Security.

Data retention policy

Active accounts keep all data. Closed accounts: personal details deleted after 12 months; transaction logs stored for 7 years per Indonesia financial rules where applicable.

Third-party access limits

Payment processors (DANA, OVO, GoPay, QRIS gateways) see only the minimum needed to complete your transaction. We never sell player lists or email addresses to marketers.

Request your data anytime

Email [email protected] with 'Data Request' as subject. We send a portable JSON file of all your stored information within 14 days, free of charge.

Answers to your privacy questions

Yes. Email [email protected] with 'Account Deletion' in the subject. We'll close your account immediately and flag your personal data for removal within 30 days. Your transaction history stays on file for 7 years per local finance regulations, but your name and contact details are purged.

Only our payment gateway and the corresponding payment provider see your account credentials during deposit or withdrawal. bradertoto stores a token, not your full credentials. Our staff cannot view your payment method details in our systems.

Login timestamps and game session logs stay on your account as long as it's open. Once you close your account, we retain anonymized game data (win/loss totals, no identifiers) for 12 months, then delete it. Withdrawal records remain for 7 years where local law requires.

On your first visit, select 'Reject all non-essential' in the cookie banner. Essential cookies (login, fraud prevention) cannot be turned off, but marketing and analytics cookies will not be set. Your choice saves for 12 months.

No. Your account information stays within bradertoto and our licensed payment partners. We do not sell, rent or share player data with other operators, advertisers or brokers. Depends on local law, we may cooperate with authorities investigating fraud.

Email [email protected] immediately with details. If your credentials are compromised, go to Settings > Security and change your password right away. Our team investigates all reports within 24 hours and contacts you with findings.

We use your play history to show you lobby games you may like, but only within your account. Marketing emails go only to accounts that opt in during signup. Unsubscribe anytime in Settings > Communication Preferences, and we remove your email from all campaigns within 2 hours.